Shipping policy

This Shipping Policy applies to purchases made from Misty Mellow, a brand operated by Styleworth Inc.

Shipping Destinations

We currently ship within the United States and to select international destinations.

United States Shipping

For orders shipped within the United States:
Shipping fees vary by location and are automatically calculated by the Shopify system at checkout.

Processing Time

Orders are processed within the timeframe indicated on each product page.

Processing times may vary depending on the product type, including custom products, Mystery Scoop items, and Lucky Bag products.

We appreciate your patience, as each order is prepared with care.

Shipping Time

Shipping times are estimates only and may vary due to carrier operations, weather conditions, holidays, or other factors beyond our control.

Delivery dates are not guaranteed.

International (Worldwide) Shipping

For orders shipped outside of the United States:
Shipping fees vary by location and are automatically calculated by the Shopify system at checkout.

Packaging and Shipping Responsibility

We take care to package all orders securely and appropriately.

Once an order has been handed over to the shipping carrier, responsibility for transit time and delivery rests with the carrier.

However, we remain committed to assisting our customers and will do our best to support communication or claims with the carrier when needed.

Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete shipping information at checkout.

Misty Mellow is not responsible for delays, losses, or failed deliveries resulting from incorrect or incomplete address details.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible.

While Misty Mellow cannot assume responsibility for carrier-related delays or losses beyond our control, we will make reasonable efforts to assist you in working with the shipping carrier to help resolve the issue.

Contact Information

If you have any questions regarding this Shipping Policy, please contact us at:

Brand Name: Misty Mellow
Legal Entity: Styleworth Inc. (California, USA)
Location: New Jersey, United States
Email: customer@mistymellow.com

Item added to your cart